SELECT YOUR CITY
24 March to 14 April

BYRON BAY TICKETING & CONDITIONS

OPENING NIGHT
EIFFEL


OPENING NIGHT RECEPTION
Wednesday 24 March
6:30pm film at Palace Byron Bay

Tickets:
Alliance Française de Sydney & Palace Movie Club members* $40.00
Non-members $45.00
Please see our highlights for updates and all event details

Please note, the Opening Night is 18+. Event details may be altered due to government restrictions and other unforeseen circumstances. We reserve the right to make necessary changes. Our best efforts will be made to notify patrons in advance, therefore please include correct contact details in online bookings.


GENERAL ADMISSION
(Excluding Opening/Closing Nights, Special Events)
Alliance Française de Sydney & PalaceMovie Club Members* $17.00
Adult $21.00
Concessions** $18.50
Documentaries $17.00
Children 12 & under (see classifications) $14.00

Proof of concession/membership or ID/student card must be presented at the cinema box office to obtain discount.
*Two discount tickets per membership card per session will apply.
**One discount per concession. Eligible concessions: Under 25s & Full Time Students, senior (60+) and pensioner.
To purchase your Alliance Française Membership, visit your local Alliance Française website, and your Palace Movie Club Membership, visit www.palacecinemas.com.au

GROUPS
(Excluding Opening Night)
Groups (20+) $15.00
Bookings and enquiries for group bookings: byronbay@palacecinemas.com.au

Primary and Secondary School Groups (20+)*** $12.00
***1 teacher free for every 20 students.
Bookings: schools@afbrisbane.com

E-TICKET BUNDLES (MOVIE CLUB)
(Excludes Opening Night
10 FILM E-TICKET BUNDLE (MOVIE CLUB): $130
5 FILM E-TICKET BUNDLE (MOVIE CLUB): $70

The Alliance Francaise French Film Festival eTicket Bundles can be purchased and redeemed by Palace Cinema Movie Club Members only (free tier available) at any Palace Cinema in VIC, NSW, QLD, ACT & WA at the box office or on www.palacecinemas.com.au. Bundles need to be purchased via the Palace Movie Club Member Portal (sign into your membership account in order to purchase).Tickets can be redeemed throughout the duration of the 2021 Festival in each participating state. Please note that the offer is not available to SA. Tickets are valid for Palace Cinemas only, not for partner cinemas (such as Palace Nova or Luna Palace).


ADVANCE TICKETS ON SALE
FROM WEDNESDAY 3 FEBRUARY


IN CINEMA
At box offices daily from 11am to 8.30pm until sold out. Cinemas can only sell tickets for their respective venues. There are no booking fees for purchasing at cinema box offices, however surcharges for credit cards apply.

PALACE BYRON BAY
108-110 Jonson St, Byron Bay
(02) 6680 8555

ONLINE
Tickets for all venues are available securely online at www.affrenchfilmfestival.org and www.palacecinemas.com.au
All major credit cards accepted (excluding Diners). Booking fees apply.

BY PHONE
Phone bookings by credit card only (excluding Diners), which will be debited at time of booking and must be produced when collecting tickets. Patrons are encouraged to collect tickets 30 min prior to the session to avoid queues.Please bring appropriate identification. Credit card transactions by phone will incur booking fees and a credit card surcharge. When calling during busy periods, there may be a delay in answering the phone. Please try again later, or visit the website.Note: Hayden Orpheum Cremorne does not accept phone bookings.

COVID-19 DISCLAIMER
The Alliance Française French Film Festival and their exhibition partners reserve the right to modify or cancel your ticket in the wake of worsening conditions due to the COVID-19 pandemic. In such an event, any tickets purchased will receive a full refund.

FESTIVAL CONDITIONS
All festival films are restricted to persons 18 years of age and over, unless specified (see classification recommendations). This relates to the legal requirements of holding the festival, as set by the Classification Board. Box office hours vary between venues. Please check the venue ticketing page for box office hours. Please ask at the venue for accepted credit cards and credit card surcharges.
Festival tickets, once acquired, are non-refundable and non-exchangeable. Lost or stolen tickets will not be replaced or refunded. Ticket price includes GST.
We anticipate that door sales will be available for most sessions, however this cannot be guaranteed. Patrons are urged to purchase their tickets in advance to avoid disappointment.
Patrons are encouraged to collect booked tickets 30 minutes prior to the session to avoid queues.
Palace Cinemas passes and other complimentary passes, cinema promotions and free ticket offers are not valid for festival screenings.
Dates, times and programs are correct at the time of publication, but may need to be altered due to unforeseen circumstances. We reluctantly reserve the right to withdraw, change and replace programs without notice. All non-English language films have English subtitles. Seating is reservedat Palace Byron Bay.


2021 ALLIANCE FRANÇAISE FRENCH FILM FESTIVAL E-TICKET BUNDLES


Q: Where can I purchase AF French Film Festival eTicket Bundles? 

A: The first step is that you need to become a Palace Movie Club member, if you are not already. There is a free tier available and simple instructions for how to sign up can be found at https://www.palacecinemas.com.au/palace-movie-club/

 E-Ticket Bundles can then be purchased via the Palace Movie Club Member Portal and you must be signed into your membership account in order to purchase and then redeem online (ie; booking your desired sessions).

Q: What are the specific terms and conditions of the E-Ticket Bundles?

A: The AF French Film Festival E-Ticket Bundles are available for sale from February 3, 2021 and must be redeemed throughout the duration of the 2021 AF French Film Festival including ‘by popular demand sessions’ in each state. E-Tickets are valid for any general session of the 2021 AF French Film Festival, excluding Opening and Closing nights and Special Events.

Please note that E-Ticket Bundles are NOT available to SA residents and tickets are valid for Palace Cinemas only, not partner cinemas (such as Palace Nova or Luna Palace – these cinemas have their own multi-film passes available). The E-Ticket Bundles cannot be carried over and used for any other Palace Festivals.

Q: Where can I access AF French Film Festival E-Tickets after purchasing? 

A: When booking online, find your purchased E-Tickets loaded under the Member Tickets Tab on film ticketing pages.  Alternatively, you can use your tickets at the box office, simply provide your Membership card or number, and request the use of your AF French Film Festival E-Ticket/s. It is possible to redeem all E-Tickets in a single transaction.

Q: Where can I see how many AF French Film Festival E-Tickets I have left? 

A: You can check how many you have left via the Palace Movie Club Member Portal.

Q: I haven’t received my E-Ticket after booking online. Where can I find it?

A: If you haven’t received your AF French Film Festival E-Ticket after making an online booking, make sure to double check your junk inbox as sometimes Palace emails may default to this inbox.

You can search your junk inbox for no-reply@palacecinemas.com.au.

If you are still unable to locate your E-Ticket, please call the cinema directly and they will be able to confirm your booking.  A full list of Palace Cinema contacts can be found at www.palacecinemas.com.au/cinemas.

Q: Why is there an online booking fee? Is there a fee if I book at the box office?

A: The booking fee exists to cover various incremental costs incurred by providing online and I.T. services. There are no booking fees for purchasing at cinema box offices; however, surcharges for credit cards apply.

Q: Why can’t I book sessions for multiple cinemas in the one transaction?

A: Currently, our website does allow for multiple tickets to be booked for the same cinema site but does not allow for multiple sessions to be booked across multiple cinema locations.

You will need to checkout when you have completed the booking for each cinema site to begin a new order.

Q: Where can I get more help?
A: If you have any other queries or issues please contact movieclub@palacecinemas.com.au


 

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SELECT YOUR CITY
24 March to 14 April